Effective Date: 01-08-2026
Welcome to BLUBBER, a brand owned and operated by DESIRE CLOTHING PRIVATE LIMITED ("BLUBBER", "Company", "we", "our", or "us"). This Cancellation Policy explains the conditions under which customers may cancel an order placed through the BLUBBER website.
By placing an order on our website, you agree to the terms outlined in this Cancellation Policy.
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1. Order Cancellation by Customer
Customers may request cancellation of an order before it has been packed or dispatched from our warehouse.
To request a cancellation, please contact our Customer Support Team immediately with your:
- Order ID
- Registered Mobile Number
- Registered Email Address
Cancellation requests are processed during business hours and are subject to order status verification.
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2. Orders That Cannot Be Cancelled
Once an order has been:
- Packed,
- Dispatched,
- Handed over to the courier partner, or
- Marked as "Shipped",
it can no longer be cancelled.
If you no longer wish to keep the product after delivery, you may request a return in accordance with our Return & Refund Policy, provided the product is eligible.
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3. Cancellation by BLUBBER
BLUBBER reserves the right to cancel any order without prior notice under circumstances including, but not limited to:
- Product out of stock
- Pricing or typographical errors
- Technical issues
- Payment verification failure
- Suspected fraudulent activity
- Duplicate orders
- Incorrect or incomplete customer information
- Delivery location not serviceable
- Violation of our Terms & Conditions
In such cases, customers will be informed using the registered contact details.
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4. Refund for Cancelled Orders
If a prepaid order is cancelled before dispatch, the full amount paid by the customer will be refunded.
Refunds are generally initiated within 5–7 business days after cancellation approval.
The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
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5. Cash on Delivery (COD) Orders
Cash on Delivery (COD) orders can be cancelled before dispatch by contacting our Customer Support Team.
Customers who repeatedly place COD orders and refuse delivery without a valid reason may have the COD payment option restricted or permanently disabled for future purchases.
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6. Modification of Orders
Once an order has been confirmed, changes to:
- Product
- Size
- Colour
- Quantity
- Delivery Address
- Mobile Number
may not be possible.
If your order has not yet been processed, our team will make reasonable efforts to accommodate your request; however, modifications cannot be guaranteed.
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7. Duplicate Orders
If multiple orders are placed accidentally, customers should contact us immediately.
Where possible, duplicate orders will be cancelled before dispatch and any eligible refund will be processed in accordance with this Policy.
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8. Promotional Orders
Orders placed using promotional discounts, coupon codes, or special offers are also subject to this Cancellation Policy.
If an order is cancelled, any promotional benefit associated with that order may become invalid and cannot be reinstated.
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9. Force Majeure
BLUBBER shall not be responsible for delays in processing cancellations due to events beyond our reasonable control, including natural disasters, government restrictions, internet outages, labour strikes, technical failures, pandemics, or disruptions in logistics services.
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10. Changes to this Policy
BLUBBER reserves the right to amend or update this Cancellation Policy at any time without prior notice.
The revised policy shall become effective immediately upon publication on our website.
Customers are encouraged to review this page periodically.
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11. Contact Us
For cancellation-related assistance, please contact:
BLUBBER
A Brand of DESIRE CLOTHING PRIVATE LIMITED
Customer Care: +91 92748 17595
Email: team.desireclothing@gmail.com
Registered Office:
Unit-06, Radhe Kishan Business Park,
Naroda Link Road, Isanpur,
Ahmedabad – 382443, Gujarat, India.
CIN: U14109GJ2025PTC169906
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Final Note
Our goal is to process and dispatch every order as quickly as possible. For this reason, cancellation requests should be submitted immediately after placing an order. BLUBBER is committed to handling cancellation requests fairly, transparently, and in accordance with this Policy while ensuring a smooth shopping experience for all customers.